This document describes how and why DeepMedia Srl ("Company", "we", "us", or "our") may collect, store, use, and/or share ("process") any information that, directly or indirectly, allows for the identification of a person ("Personal Data", "Data").

Such information may be processed when you use our services ("Services"), such as when you:

• Visit our website at deepmedia.io (the "Site"), or any other website of ours that links to this notice,
• Download and use one of our mobile applications related to the Site,
• Engage with us in other related ways, including sales, marketing or events.

Data types

Unless specified otherwise, all Data requested by deepmedia.io is mandatory and failure to provide this Data may make it impossible for us to provide our services. We collect the following types of Personal Data:

• Account information: full name, email address, phone number, username. This data is explicitly provided by the user and collected for the purpose of registering a new account and securely logging into an existing account. In addition, email addresses are used to contact the user with commercial or promotional information regarding the Services, as described further below.

• Usage data: IP addresses, list of visited pages, time spent on each page, country of origin, features of the browser and operating system used by the user. This data is collected automatically when using deepmedia.io, with the purpose of measuring traffic and browsing patterns, optimizing the Site's performance and enhancing the user experience. Usage data is collected after explicit user consent with the help of third party services, namely Google Analytics 4. You can find more information in our Cookie Policy.

In addition to the purposes above, your data may be collected to allow us to provide our service, comply with legal obligations, respond to enforcement requests, protect the rights and interests our company and our users, detect malicious or fraudulent activity.

Cookies

The Site uses cookies. To learn more about how we use them, including instructions about how to grant and revoke your consent, please check our Cookie Policy.

Push Notifications

The Site may request your permission to send browser-based push notifications to your device. These notifications could include real-time alerts, new feature announcements, or other updates related to the Services.

After granting consent to receive push notifications, you can revoke it at any time through your browser's settings or from your account settings. There, you can granularly enable or disable different types of push notifications.

Email Communications

The Site may use the email address you provide to send you a variety of communications, such as:

• Service updates and account-related notifications
• Promotional and marketing messages
• Newsletters and informational emails

You can unsubscribe from these email communications at any time by following the instructions provided at the bottom of the messages or by managing your email preferences in your account settings.

Even if you unsubscribe from updates, promotional and marketing emails, we may still need to send you transactional emails related to your use of the Services, such as password resets, billing notifications, or updates to our policies.

Data security

We take appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data. In some cases, the Data may be accessible to the parties below:

• Persons in charge involved with the operation of deepmedia.io (administration, sales, marketing, legal, system administration).
• Service providers, mail carriers, IT companies, hosting providers and other parties involved with the operation of deepmedia.io.
• Third parties to whom we may choose to sell, transfer or merge parts of our business or our assets.

Data retention

Unless specified otherwise in this document, Personal Data will be processed and stored for as long as required by the purpose it has been collected for.

We may be allowed to retain Personal Data for a longer period whenever the user has given consent to such processing, as long as such consent is not withdrawn. Furthermore, we may be obliged to retain Personal Data for a longer period whenever required to fulfil a legal obligation or upon order of an authority.

Once the retention period expires, Personal Data will be deleted. Therefore, the right of access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.

Data from minors

We do not knowingly solicit data from children under 18 years of age. By using the Site, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Site. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us using the contact information provided in this document.

Your legal rights

You may exercise certain rights regarding your Data. Any requests to exercise these rights can be directed to us through the contact details provided in this document. Such requests are free of charge and will be answered as early as possible. In particular, you have the right to:

• Withdraw your consent. You have the right to withdraw consent to the processing of your Personal Data.
• Object to processing of your Data. You have the right to object to the processing of your Data if the processing is carried out on a legal basis other than consent.
• Access your Data. You have the right to learn if Data is being processed by the owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
• Seek Data rectification. You have the right to verify the accuracy of your Data and ask for it to be updated or corrected.
• Restrict the processing of your Data. In this case, we will not process your Data for any purpose other than storing it.
• Have your Data deleted.
• Receive your Data in a structured, commonly used and machine readable format.

About us

• Legal Entity: DeepMedia Srl
• Address: Via Monsignor Nicodemo, 9, Vallo della Lucania, 84078 Italy

If you have any questions about how we collect and use your data, please contact us at contact@deepmedia.io.